An AI chatbot trained specifically on your practice books appointments, answers patient questions, qualifies leads, and reduces staff workload — all day, all night, automatically.
Online · Replies instantly
Unlike generic chatbots that give canned responses, your Med Biz chatbot is trained on your specific practice — your services, your doctors, your insurance accepted, your hours, and your FAQs.
When a patient asks "Do you accept Cigna?" or "Is Dr. Smith available Tuesday afternoon?" — it answers correctly because it knows your practice. And when it's ready to book, it connects directly to your scheduling software and completes the appointment.
Your chatbot works across every stage of the patient journey — from first question to booked appointment to post-visit follow-up.
Books appointments 24/7 by connecting directly to your scheduling software. Patients pick a time, enter their info, and it's confirmed — no phone call needed.
Instantly answers "Do you accept my insurance?", "What are your hours?", "Where are you located?", "How do I prepare for my procedure?" — freeing staff from repetitive calls.
94% of after-hours patient inquiries are handled automatically. Urgent matters get flagged for staff. Non-urgent bookings are completed and waiting in your system by morning.
Proactively reaches out to patients overdue for their next visit — annual physicals, 6-month cleanings, follow-ups. Sends a message and books the appointment in one conversation.
After a visit, the chatbot sends a personalized follow-up, asks for satisfaction feedback, and if positive, sends a direct link to your Google review page.
When a visitor lands on your site from an ad, the chatbot engages immediately — qualifies their need, confirms insurance, and converts them into a booked appointment before they leave.
Your chatbot comes fully configured, trained on your practice, and connected to your systems from day one.
We load your services, doctors, insurance accepted, hours, location, pricing, and FAQs. Your chatbot answers questions specifically about your practice — not generic healthcare responses.
Connects to Jane App, Kareo, DrChrono, Athena Health, NextGen, eClinicalWorks, and 15+ other platforms. Books real appointments directly into your calendar.
Responds fluently in English and Spanish by default. Additional languages available. Critical for practices serving diverse patient populations.
Embeds on your website, works on mobile and desktop, and can be connected to Facebook Messenger and Instagram DMs — meeting patients where they already are.
When a patient describes chest pain, a mental health crisis, or any urgent situation, the chatbot immediately routes to emergency services or your on-call staff — never handles it alone.
See every conversation, booking, FAQ, and patient interaction in a simple dashboard. Monthly reports show bookings generated, calls deflected, and revenue attributed.
Choose how your chatbot sounds — warm and friendly for mental health, clinical and efficient for urgent care, professional and reassuring for surgical practices. You approve all responses before going live.
We monitor performance monthly, update your chatbot's knowledge base as your practice evolves, and refine responses based on what patients actually ask.
This is the same technology we deploy on your practice's website — trained on a specific knowledge base, instantly responsive, works 24/7. Ask it anything.
🟢 Online · Replies instantly
Healthcare chatbots must operate differently from retail or restaurant chatbots. Patient privacy, PHI protection, and clinical safety require specific safeguards that generic chatbot platforms don't have.
Every Med Biz chatbot is reviewed by our healthcare compliance team before going live. We've deployed chatbots across 12 specialties and know exactly what's allowed — and what isn't.
The chatbot never stores protected health information. Conversation data is encrypted in transit and not retained beyond the active session.
The chatbot is trained to answer scheduling and administrative questions only — it never diagnoses, recommends treatment, or provides clinical guidance.
Any message describing a medical emergency, suicidal ideation, or urgent health concern triggers an immediate escalation to emergency services and your team.
Mental health, substance abuse, and reproductive health chatbots follow stricter privacy rules (42 CFR Part 2, SAMHSA guidelines) — we configure accordingly.
We handle everything. You approve. It goes live.
We learn your practice — services, scheduling software, FAQs, tone, and any compliance requirements specific to your specialty.
We build your chatbot's knowledge base, configure integrations, and run it through hundreds of test conversations to ensure accuracy.
You test the chatbot yourself, request any changes to tone, wording, or responses, and sign off before anything goes live.
We embed the chatbot on your website with one line of code. From that moment, it's booking patients, answering questions, and working 24/7.
"Our chatbot booked 47 appointments in its first month — all after hours. I come in every morning to a full schedule that was built while I slept. It paid for itself in week one."
"We deployed the chatbot on a Friday. By Monday morning it had handled 31 patient inquiries, booked 12 appointments, and answered 8 insurance questions — without a single staff member involved."
"For a mental health practice, I was worried about a chatbot feeling cold or clinical. The team understood immediately — warm, safe, gentle language. Our intake inquiries tripled and patients love it."
A basic FAQ widget shows a menu of preset questions. Our chatbot understands natural language — patients type exactly what they mean, and it responds intelligently. It can book appointments, check insurance, handle multi-turn conversations, and escalate to humans when needed. It's the difference between a phone tree and a knowledgeable receptionist.
It actually books. We integrate directly with your scheduling software — Jane App, Kareo, DrChrono, Athena, NextGen, eClinicalWorks, and others. When a patient selects a time and confirms their details, the appointment appears in your system immediately, confirmation is sent to the patient, and your staff sees it when they log in.
It gracefully acknowledges it doesn't know and offers to connect the patient with a staff member, collect their contact info for a callback, or route them to the right phone number. It never makes up answers or gives incorrect medical information — when in doubt, it escalates. We also review conversation logs monthly and update the knowledge base to fill gaps.
Setup takes 2 weeks from your initial call to going live. You provide: a list of your services, the names of your providers, your hours and location, your insurance accepted, and access to your scheduling software. We write all the chatbot responses — you review and approve before launch. Most practices spend less than 2 hours on their end during the whole process.
Yes — updates are included in your monthly management fee. Adding a new provider, changing hours, updating insurance accepted, launching a new service — just email us and it's updated within 48 hours. We also proactively review conversations monthly and suggest improvements based on what patients are actually asking.
The AI Chatbot is available as a standalone add-on for $397/month (setup included), or it's bundled into our Total Market Ownership package at $2,997/month with all other services. There's a 3-month minimum commitment, then month-to-month. No long-term lock-in — we're confident in the results.
We'll build a demo chatbot trained on your practice and show you exactly how it would work — live, on a call, no commitment required.
Live in 2 weeks · $397/mo · Cancel anytime after 3 months
🟢 Online · Replies instantly
30 minutes · Mon–Fri · 9:00 AM – 7:00 PM EST
We'll review your practice before the call. See you then!
🟢 Online · Replies instantly